Thank heavens for Decoders, writes one advocate…otherwise it’d be Curtains for us all. Geraint Jones of GJ Locks explains why he thinks Decoders can help save the average locksmith’s family world by reducing the amount of time spent out on the road There are a lot of locksmiths who sit on the fence and can’t decide…

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With almost 30,000 students,1,890 staff and 110+ service contracting companies some requiring 24-hour access to the site, Coventry University needed a secure method to manage its keys and access cards. Traka key cabinets were installed to ensure that pre-authorised contractors could gain easy access to areas of the campus at any time of the day or night, without compromising security.…

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Don’t leave customers hanging in silence. Mark Williamson, (pictured) Sales and Marketing Director for audio branding specialist PHMG explains how to turn hold time into a key marketing tool. The implications of poor call handling can cost a business dearly. Research has revealed 67 per cent of consumers have hung up on a service call before their particular issues could be addressed…

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SALTO Systems has earned itself a reputation for delivering secure, easy-to-install next generation electronic locking solutions without wires and without mechanical keys. Security, manageability and scalability are the company’s watchwords as it sells its products in over 90 countries through subsidiaries and/or offices in 24 countries. SALTO Systems’ success has been built on two technologies –…

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  The decoder consists of a make up key, a set of pins a reader wire and a downloadable chart.      First place the chart on the door so the key hole is lined up and the chart is square. 90 degree and 0 degree marks are there to make sure you don’t tilt the chart and…

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In view that Tradelocks have now stocked the full Peterson range from across the big pond, we re-visit the company’s Euro cylinder dismantling tool as one of our Tried & Tested features for this issue. Picture 1 – clip in place And with luck on withdrawing the plug (Picture 2) the clip remains behind holding…

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Mention monitoring an alarm to most people and they automatically think expensive monthly fees and picking a phone up to answer the call back from the Alarm Receiving Centre (ARC) on activation. Neither of these things are true anymore, writes Martin West This article in two parts will take you through the history of monitoring building up…

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The Viro Van Lock is an innovative and high quality lock specifically designed for Vans to give additional security, yet practical for day to day use The Viro Van Lock can be practically installed in any situation as it tolerates orrecovers (with spacers) any door misalignments, it presses closed easily and provides a high degree of security thanks to the fixing…

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