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Archive for 26/04/2017

The Hidden Key To Guest Satisfaction

Interiors, customer services and facilities may well steal the limelight to guest satisfaction in hospitality. However, it is the finer, more ‘hidden’ details that can make or break a guest’s stay. Trevor Ball, area sales manager for Allegion UK in hospitality, explores what RFID technology is doing for the hotel industry. When we’re booking a…

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